The front door is the busiest security decision in your building — made hundreds of times a day, often by people who have never met the caller. Gemini AMPM installs video and audio door entry that puts a face to every request, from a single office door to a block of two hundred flats.
Multi-tenant door entry fails in predictable ways: panels that outlive their handsets, risers nobody mapped, residents buzzing in anyone who claims to be a courier. We design around all three. Entrance panels with clear video, per-flat monitors or smartphone answering, timed trade access for post and deliveries, and an event log that shows exactly when each door was released.
Because blocks stay occupied while we work, installation is planned around residents — existing riser cabling reused where it tests sound, floors completed in sequence, the old system kept live until the new one takes over. Whether it is a converted house with six flats or a development with two hundred, the brief is the same: every caller seen, every release recorded, and nobody standing in the rain waiting for a concierge who does not exist.
Credentials are moving from pockets to faces and phones. For staff entrances and high-traffic doors we deploy face-recognition entry that releases the door hands-free — useful when hands are full, essential in clean or clinical environments. Where physical credentials still make sense, HID readers give you cards, fobs and mobile passes on one platform, so the entrance door and the server room finally speak the same language.
Biometric data is regulated and we treat it that way: lawful-basis documentation, explicit consent processes and a non-biometric alternative for anyone who wants one. Door entry also rarely stands alone — it earns its keep wired into access control and CCTV as a single system. Tell us how your building is used and we will design the front door around it.
Yes — it is most of what we do. We survey the risers, reuse cabling that tests sound, and phase the changeover floor by floor so the old system stays live until each flat is switched. Residents get notice, a working door at the end of every day, and a demonstration at handover. Managing agents get an event log, spare handsets agreed up front and a named engineer for the snagging list.
Yes. Modern IP door entry sends each call to an app as well as — or instead of — a wall-mounted monitor, so residents can see the caller and release the door from the sofa, the office or another country. It also removes hardware from flats, which cuts maintenance visits and access headaches for managing agents. Audio-only and monitor options remain available for residents who prefer them.
It can be, deployed properly. Facial templates are special category biometric data under UK GDPR, so you need a lawful basis, a data protection impact assessment, clear signage and — in most workplace cases — genuine consent with a non-biometric alternative such as a card or PIN. We provide that documentation as part of the installation and configure retention so templates are deleted when people leave. Done this way, it is lawful and genuinely convenient.
A named engineer, not a call centre, comes back within 24 hours. Tell us the building and what you’re dealing with, and we’ll scope it properly.